Who we are
When we say ‘we’, we mean Pico In Creative UK Ltd who is the ‘Data Controller’ for the information in this overview. This means we are responsible for deciding how we can use your personal information.
We have a dedicated Data Protection Officer (DPO) and you can contact us:
• By email at info@eu.pico.com
• By phone on 02089486211
• By post: Pico In Creative UK Ltd, 1st Floor, 46-48 London Rd, Twickenham, TW1 3RJ, UK
How we collect your information
We need to know the basic personal data in order to provide you with our services or to have the services provided by you. This will be done under our standard terms of business / contract we would have with you. We will not collect any personal data that we do not need to for the services we have agreed to.
We might collect your personal information in a few limited ways, namely:
• Directly from you, at the time of enquiry to collaborate in various ways, either by us providing you with our services or our company ordering services from you;
• Through our regular marketing/procurement activities. This means that your details would be then added to our Clients or Vendors Databases and stored securely for any future collaboration;
• On rare occasions, where we receive information about you from a third party for a particular reason.
The types of information we collect
We might collect the following types of personal data about you:
• Contact and communication information, including your email address, telephone numbers, postal address and records of communications and interactions we have had with you;
• Financial information, including Bank Details;
• Some other information from you that we might feel is relevant for us to obtain in order to collaborate
How we use personal information
All the personal data we hold about you will be processed by our staff in the United Kingdom and no third parties will have access to your personal data unless there is a legal obligation for us to provide them with this. We take all reasonable steps to ensure that your personal data is processed and stored in the most secured way.
How long your information is kept
We will generally keep your personal data for a minimum of 6 years (for accounting, tax reporting and record keeping purposes) after which time it will be destroyed if it is no longer required for the lawful purpose(s) for which it was obtained. If you consent to marketing, any information we use for this purpose will be kept with us until you notify us that you no longer wish to receive this information.
Sharing your information with others
We do not sell or share your personal information for other organisations to use, unless agreed with you at the time of a particular contract arrangements between us.
Your rights
You have the right to ask us, in writing, for a copy of all the personal data held about you (this is known as a ‘subject access request’). A copy will be sent to you as soon as possible and no later than one month after your request.
Under the GDPR taking effect on 25 May 2018, you will also have the following rights:
• To correct the personal data we hold about you;
• To request that we erase your personal data;
• To restrict our data processing activities (and, where our processing is based on your consent, you may withdraw that consent, without effecting the lawfulness of our processing based on consent before its withdrawal);
• To receive the personal data we hold about you in a reasonable format specified by you, including for you transmitting that personal data to another data controller;
• To object, on grounds relating to your situation, to any of our particular processing activities where you feel this has a disproportionate impact on your rights.
Pico In Creative UK Ltd will always act upon your wishes in respect of what type of communications you want to receive and how you want to receive them. There are some communications, however, that we need to send to you regardless of your marketing preferences. These are what we would describe as essential communications to fulfil our contractual obligations to you as our client or contractor. Examples of this type of communication would be:
• Transaction notifications, such as invoices and payment confirmations
• General notifications about any changes happening in our company which may have impact on our relationship
If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter immediately.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you may complain to the Information Commissioner’s Office (ICO). You can find out more about your rights under applicable data protection legislation from the ICO website available at www.ico.org.uk
