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/cn/thought-leadership/editor-s-pick/elevating-customer-experience-excellence-in-the-next-normal
Making the right investment decisions now give businesses continuous advantages to serve customers. Three top priorities to keep in mind: digital excellence, safe and contactless engagement, and dynamic customer insights.
/cn/thought-leadership/editor-s-pick/chinese-consumer-behavior-post-covid-19
Majority of the consumer brands faced headwinds during the COVID-19. However, crisis creates opportunities.

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